Patient Identification in Healthcare Tweet Chat Summary 11/03/11

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Biometric patient identification
#biometricchat transcript from 11/2011 on biometrics and healthcare with Jim St. Clair from HIMSS

Thought we would pull out and repost this transcript  of the #biometricchat from November 2011 with Jim St. Clair, Senior Director, Interoperability and Standards  about biometric patient identification in healthcare which was in our archives. Jim touched on a lot of topics, and mentioned that he thought the “… biometrics helps the process control of master patient index (MPI). It also provides info more accurately than wrist bands” Jim also said that, “don’t forget problems with patient ID when incapacitated – biometrics can aid in that…”

Read through our transcript for more details on the chat.

“RT @jstclair1: A3: Med ID theft is becoming a major financial crime, esp when it grants access 2 natl hlth insurance progs #biometricchat
  • M2SYS Technology
    Thu, Nov 03 2011 11:28:15
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    A3: In fact, Med ID theft is becoming a major financial crime, esp when it grants access to nat’l health insurance programs #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:27:35
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    RT @jstclair1: A3: @voicevault the concern is patients, litigation, and long term affects of loss of ID. #biometricchat
    M2SYS Technology
    Thu, Nov 03 2011 11:26:47
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    A3: @voicevault the concern is patients, litigation, and long term affects of loss of ID. #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:26:28
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    Here is a short clip of the effect that medical ID theft can have on a patient: t.co/gIztxvY2 #biometricchat
    M2SYS Technology
    Thu, Nov 03 2011 11:26:11
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    @jstclair1 re A2: Great point about pronunciation. I hadn’t thought of that. #biometricchat
    SecurLinx
    Thu, Nov 03 2011 11:26:02
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    A3: t.co/pYaZGyzi #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:25:41
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    A3: the World Privacy Forum compiled the first report on ID theft in 2006: #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:25:35
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    Adding to Q£: …and is the concern mainly with patients or litigation concerns with practitioners / providers? #biometricchat
    VoiceVault
    Thu, Nov 03 2011 11:25:24
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    @SecurLinx As our society becomes even more culturally diversified, accurate patient ID is vital for #healthcare industry #biometricchat
    Thu, Nov 03 2011 11:25:12
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    A3: Med ID theft is still a growing concern – in fact, it is only growing #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:24:48
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    @securlinx yes, language and pronounciation #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:24:19
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    Q3 Is medical identity theft still a growing concern for the healthcare industry? #biometricchat
    Thu, Nov 03 2011 11:24:02
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    RT @SecurLinx: A2: Also, as u pointed out bfore, language barriers between patient and caregiver can cause confusion, too. #biometricchat
    Thu, Nov 03 2011 11:23:44
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    @m2sys A2: Also, as you’ve pointed out before, language barriers between patient and caregiver can cause confusion, too. #biometricchat
    SecurLinx
    Thu, Nov 03 2011 11:23:01
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    Question #3 around the corner… #biometricchat
    Thu, Nov 03 2011 11:22:52
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    RT @jstclair1: A2: The No. 1 component of 2005 JACHO National Patient Safety Goals is to improve accuracy of patient ID #biometricchat
    Thu, Nov 03 2011 11:22:35
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    Hello @voicevault #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:22:04
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    @voicevault Welcome to the chat, thanks for joining us! #biometricchat
    Thu, Nov 03 2011 11:22:03
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    A2: @securlinx Yes! names and variations creat confusion. or a full name is “william jones” and the admission says “bill” #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:21:49
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    Hi from VoiceVault. US-based voice biometric identity verification and voice e-signature solution provider #biometricchat
    VoiceVault
    Thu, Nov 03 2011 11:21:17
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    A2: The No. 1 component of the 2005 JACHO National Patient Safety Goals is to improve the accuracy of patient identification #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:20:57
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    RT @jstclair1: A2: Master patient Index/identification (MPI) is more critical than ever #biometricchat
    Thu, Nov 03 2011 11:20:45
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    @SecurLinx That’s a great point – especially prevalent for certain increasing population of ethnicities and cultures in U.S. #biometricchat
    Thu, Nov 03 2011 11:20:30
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    A2: #JCAHO’s decree does have urgency, and they recommended measures dating back several years. #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:20:21
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    A2: Master patient Index/identification (MPI) is more critical than ever #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:19:28
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    @jstclair1 That’s an interesting point. Does the JCAHO’s National Patient Safety Goal decree have an effect on urgency? #biometricchat
    Thu, Nov 03 2011 11:19:22
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    A2: And with increasing numbers comes a greater likelihood for patients with the same name. #biometricchat
    SecurLinx
    Thu, Nov 03 2011 11:19:15
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    RT @HIMSS: Join @m2sys & @jstclair1 at 11am ET today to discuss accurate patient ID in healthcare t.co/ebohVqmP #biometricchat
    HITprojobs
    Thu, Nov 03 2011 11:18:56
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    A2: Also, advent of #EHR means more records can be created on the fly, or at multiple points of care… #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:18:55
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    A2: Additionally, mulitple clinics and services that collect #patient info. As a result, more disparate sources of PID… #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:18:01
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    RT @jstclair1: A2: Medical environment 4 patients not getting any better. Sheer #’s of patients per facility increasing… #biometricchat
    Thu, Nov 03 2011 11:17:48
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    A2: The medical environment for patients is not getting any better. sheer numbers of patients per facility increasing… #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:16:59
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    Q2: Why is it increasingly important for healthcare facilities to modernize their patient identification technology? #biometricchat
    Thu, Nov 03 2011 11:15:36
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    RT @jstclair1: @allevate more and more #healthit devices can support support UV sanitization, for instance #biometricchat
    Thu, Nov 03 2011 11:15:21
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    RT @jstclair1: Hi @allevate – they can be, of course, but can also be included in decontam and sanitize procedures #biometricchat
    Thu, Nov 03 2011 11:15:11
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    RT @Allevate: @jstclair1 Hi, Jim, Q: Do u see clean env reqmnts (MRSA issues) posing problems 4 touch biometrics? #biometricchat
    Thu, Nov 03 2011 11:14:54
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    @allevate more and more #healthit devices can support support UV sanitization, for instance
    #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:14:41
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    Hi @allevate – they can be, of course, but can also be included in decontam and sanitize procedures #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:14:03
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    @Allevate Thanks for joining us on the chat today, good to see you. #biometricchat
    Thu, Nov 03 2011 11:13:53
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    @SecurLinx True, patient ID in #healthcare seems to be more in focus for the industry to raise level of patient care. #biometricchat
    Thu, Nov 03 2011 11:13:30
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    @jstclair1 Hi, Jim, Allevate in UK Q: Do you see clean env req’mnts (MRSA issues) posing problems for touch biometrics?#biometricchat
    Applied Identity
    Thu, Nov 03 2011 11:12:48
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    RT @jstclair1: A1: @m2sys – Can be costly in many ways, which well explore more, but costly to the patient and the facility #biometricchat
    Thu, Nov 03 2011 11:12:34
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    Thanks to you two for hosting. It’s clear, with ID management in healthcare, the stakes couldn’t be higher. #biometricchat
    SecurLinx
    Thu, Nov 03 2011 11:12:26
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    Let’s jump to question #2 #biometricchat
    Thu, Nov 03 2011 11:12:13
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    hello @securlinx #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:11:52
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    @SecurLinx Welcome to you, thanks for joining us today. #biometricchat
    Thu, Nov 03 2011 11:11:24
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    A1: @m2sys – well, it can be costly in many ways, which we’ll explore more, but costly to the patient and the facility
    #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:11:22
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    West Virginia based multi-modal biometrics application development and middleware provider. #biometricchat
    SecurLinx
    Thu, Nov 03 2011 11:10:39
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    RT @jstclair1: A1: Its a matter of finding new ways to control process. In Six Sigma, we talk all the time on process imprvmt #biometricchat
    Thu, Nov 03 2011 11:10:37
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    A1: sorry! “old” – so new tools are always needed to improve a process. #biometricchat
    Jim St.Clair
    Thu, Nov 03 2011 11:10:21
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    @jstclair1 We would imagine that any errors pertaining to patient ID can be costly for #healthcare (even if 7% seems low) #biometricchat
    m2sys
    Thu, Nov 03 2011 11:10:10
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    A1: It really is a matter of finding new ways to control the process. In Six Sigma, we talk all the time on process imprvmt #biometricchat
    jstclair1
    Thu, Nov 03 2011 11:09:44
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    A1: While the data is a little od, it points out the degree of errors found in several studies – some ranging to 7% or more #biometricchat
    jstclair1
    Thu, Nov 03 2011 11:08:39
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    RT @jstclair1: A1: This 2006 article from #endonurse magazine gives a great overvw of the prob: t.co/e0MUELhb #biometricchat
    m2sys
    Thu, Nov 03 2011 11:08:33
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    RT @jstclair1: A1: Historically, PID has involved patient records, labels, wristbands. However, combo must still work 2gether #biometricchat
    m2sys
    Thu, Nov 03 2011 11:08:06
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    A1: t.co/c0qjNScq #biometricchat
    jstclair1
    Thu, Nov 03 2011 11:07:58
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    A1: This 2006 article from #endonurse magazine gives a great overvw of the prob:
    #biometricchat
    jstclair1
    Thu, Nov 03 2011 11:07:21
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    RT @jstclair1: A1: Patient ID (PID) is process. any process there r shortfalls in people, process, & tech eff execute. #biometricchat
    m2sys
    Thu, Nov 03 2011 11:07:19
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    A1: Historically, PID has involved patient records, labels, wristbands. However, the combination must still work 2gether #biometricchat
    jstclair1
    Thu, Nov 03 2011 11:06:59
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    A1: Patient ID (PID) is a process. any process there are shortfalls in people, process, and technology effectively execute. #biometricchat
    jstclair1
    Thu, Nov 03 2011 11:06:12
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    A1: Thanks John..
    #biometricchat
    jstclair1
    Thu, Nov 03 2011 11:05:55
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    Thanks Jim. Q1: What are the shortfalls of traditional patient identification systems? #biometricchat
    m2sys
    Thu, Nov 03 2011 11:05:26
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    I am looking forward to an active discussion!
    #biometricchat
    jstclair1
    Thu, Nov 03 2011 11:04:49
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    Ready? Let’s get started with question #1 #biometricchat
    m2sys
    Thu, Nov 03 2011 11:04:48
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    Please also feel open to submitting your own questions to Jim or asking any other questions that are on your mind. #biometricchat
    m2sys
    Thu, Nov 03 2011 11:04:15
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    Please feel free to chip in with your own answers – answer each Q1, Q2, Q3, etc. with A1, A2, A3, etc. #biometricchat
    m2sys
    Thu, Nov 03 2011 11:03:49
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    A few housekeeping items – please introduce yourself if you are participating (name, location, profession) #biometricchat
    m2sys
    Thu, Nov 03 2011 11:03:17
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    @HIMSS, is U.S. cause-based, non profit assoc focused on optimal use of info tech & mgmt sys 4 betterment of #healthcare #biometricchat
    m2sys
    Thu, Nov 03 2011 11:02:46
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    initiatives in the US and internationally. #biometricchat
    m2sys
    Thu, Nov 03 2011 11:02:21
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    Jim oversees, standards, interoperability, privacy & sustainment of Integrating the Healthcare Enterprise (IHE)… #biometricchat
    m2sys
    Thu, Nov 03 2011 11:02:16
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    hello!
    #biometricchat
    jstclair1
    Thu, Nov 03 2011 11:01:38
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    Jim (@jstclair1) is Senior Director, Interoperability & Standards at the Health Information Mgmt Systems Society (@HIMSS) #biometricchat
    m2sys
    Thu, Nov 03 2011 11:01:32
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    Our guest today is Jim St. Clair (@jstclair1) from @HIMSS #biometricchat
    m2sys
    Thu, Nov 03 2011 11:01:00
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    Welcome to this month’s #biometricchat – today we are covering accurate patient ID in #healthcare. #biometricchat
    m2sys
    Thu, Nov 03 2011 11:00:09
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John Trader

John Trader is the Public Relations and Marketing Manager with M2SYS Technology, a recognized industry leader in biometric identity management technology. Headquartered in Atlanta, GA M2SYS Technology's mission is to pioneer the high-tech industry by delivering long-term value to customers, employees and partners through continued innovation and excellence in all aspects of our business. M2SYS continues to innovate, build and bring to market leading-edge biometrics solutions that revolutionize the industry and expand the applicability of biometrics technology in our marketplace. You can view their Web site at www.m2sys.com or contact them via e-mail at info@m2sys.com

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