Support services
Only M2SYS steps beyond the typical model for software sales and support. By working closely with our customers and partners to address real-world concerns, we put the human touch on knowledge transfer.
M2SYS leverages its deep domain expertise in biometric fingerprint technology to deliver the highest quality professional services. Our business partners benefit from the knowledge and experience of our Integration, Sales/Marketing, and Technical Support teams. We are focused on helping our customers to maximize their investment in our biometrics products by reducing integration headaches, accelerating time-to-market, expediting incident resolution, and increasing sales. Our goal is simple: we want to be viewed as a valued partner, not just a software vendor.
The success of your biometric technology integration and deployment initiative(s) requires more than a software sale and reactive technical support. The true recipe for success requires a key ingredient: the Human Aspect. It requires a partner that proactively communicates with its customers to analyze success criteria from every angle. It requires a partner that incorporates these lessons into a holistic knowledge base that is easily shared and uses them as a platform for ongoing research and development. It requires a partner that has built relationships with customers across many industries, each of which has unique variables that contribute to a broader understanding of fingerprint technology. It requires a partner that is committed to helping you to realize long-term success, and not just the sale of its next software license.
Support services overview
Customer success
“M2SYS will also provide employee and customer education that will help our sales and marketing initiatives launch quicker then with other vendors. The level of commitment, service, and support provided by M2SYS has just been exceptional.”
Business solutions
Looking to protect your vital assets and save money by securing your PC/network, managing passwords, and eliminating identity fraud? Look no further than our business solutions.
Support services
Our unique service and support model helps our customers to reach the full potential of their biometrics investment. The secret? The human aspect.
Fingerprint SDK
Need to integrate fingerprint biometrics into your application? Our core technology solutions enable you to integrate a complete system without the burden of a low level fingerprint SDK.
Contact us
Our knowledgeable sales consultants are located worldwide to answer any questions that you have about our identity management technology. Please complete the form below with as much information as you can so we are best prepared to assist you.
With over 17 years of experience in biometrics & identity management,
our technology is deployed in over 100 countries
Biometric Hardwares
Biometric scanners for fingerprint, fingervein, iris & facial recognition.
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